Scheduler -Bilingual
- Req ID: req5664
- City, State: New Brunswick, NJ
- Department: Radiology Administration
- Job Type: On-Site
- Job Schedule: Full-Time
- Salary Range: 17.75 - 24.73 USD
Scheduler -Bilingual
Radiology Administration
The Scheduler -Bilingual will:
Performs scheduling services for the Radiology Department, specifically Diagnostic, CT, MRI, Special Procedure, US, , and NM studies, and facilitates the patient receiving preparation instructions for these services. Will be expected to perform other secretarial and clerical duties as needed.
• Scheduling service standards.
• Maintains high level of professionalism and courtesy with physicians,
offices, and other hospital departments.
• Explains the procedure to the patient and answers any questions or refers
the question to a technologist or physician if appropriate.
• Communicates effectively with Radiology staff regarding their schedules and
facilitates any corrections in a professional manner.
• Performs service recovery with patients, physicians and/or their office staff
as needed and under the direction of the leadership of Radiology.
• Maintains all written scheduling standards.
• Assists in orientation and training of new employees.
• Appointment scheduling.
• Interprets physician orders, verbal & written, and accurately schedules
appropriate study or studies.
• Coordinates with all modalities to ensure proper sequencing of studies and
preparations.
• Promptly checks with Radiologist for any medication questions and
problems with preparation or procedure (i.e., previous reaction to contrast,
preparation intolerance).
• Documents special needs, sedation, adult or pediatric with RN staff.
• Facilitates the patient obtaining the appropriate preparations, instructions,
time and location of appointment.
• Accurately schedules the appointment in the Radiology Scheduling System.
• Notifies supervisor of anything that prohibits scheduling of a study.
• Performs various communication duties.
• Answers telephone courteously.
• Returns messages left of voice mail in a timely manner.
• Keeps updated list of physician, department, and Radiology leadership, and
hospital phone numbers.
• Runs reports and statistics as directed by Radiology leadership.
• Promptly notifies supervisor of Radiology Scheduling System problems (i.e.,
system down, run errors, file build errors, etc.)
Requirements:
Requires one (1) to two (2) years experience.
• Requires good communication and interpersonal skills for effective interaction and positive
communication of Radiology Department image with patients, their families, outside institutions,
physicians and other Hospital departments and staff.
• Requires a personality that fosters a team cohesiveness within the work place.
• Proficient in the use of a computer. Keyboarding skills with a minimum 35 wpm. Requires good office skills and competence with basic office machines.
• Requires ability to handle multiple tasks without sacrificing attention to detail. Requires ability to work under pressure.
• Knowledge of medical terminology preferred. Requires ability to read and interpret physicians orders.
We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.
The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.
Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.
You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
Radiology Administration
The Scheduler -Bilingual will:
Performs scheduling services for the Radiology Department, specifically Diagnostic, CT, MRI, Special Procedure, US, , and NM studies, and facilitates the patient receiving preparation instructions for these services. Will be expected to perform other secretarial and clerical duties as needed.
• Scheduling service standards.
• Maintains high level of professionalism and courtesy with physicians,
offices, and other hospital departments.
• Explains the procedure to the patient and answers any questions or refers
the question to a technologist or physician if appropriate.
• Communicates effectively with Radiology staff regarding their schedules and
facilitates any corrections in a professional manner.
• Performs service recovery with patients, physicians and/or their office staff
as needed and under the direction of the leadership of Radiology.
• Maintains all written scheduling standards.
• Assists in orientation and training of new employees.
• Appointment scheduling.
• Interprets physician orders, verbal & written, and accurately schedules
appropriate study or studies.
• Coordinates with all modalities to ensure proper sequencing of studies and
preparations.
• Promptly checks with Radiologist for any medication questions and
problems with preparation or procedure (i.e., previous reaction to contrast,
preparation intolerance).
• Documents special needs, sedation, adult or pediatric with RN staff.
• Facilitates the patient obtaining the appropriate preparations, instructions,
time and location of appointment.
• Accurately schedules the appointment in the Radiology Scheduling System.
• Notifies supervisor of anything that prohibits scheduling of a study.
• Performs various communication duties.
• Answers telephone courteously.
• Returns messages left of voice mail in a timely manner.
• Keeps updated list of physician, department, and Radiology leadership, and
hospital phone numbers.
• Runs reports and statistics as directed by Radiology leadership.
• Promptly notifies supervisor of Radiology Scheduling System problems (i.e.,
system down, run errors, file build errors, etc.)
Requirements:
Requires one (1) to two (2) years experience.
• Requires good communication and interpersonal skills for effective interaction and positive
communication of Radiology Department image with patients, their families, outside institutions,
physicians and other Hospital departments and staff.
• Requires a personality that fosters a team cohesiveness within the work place.
• Proficient in the use of a computer. Keyboarding skills with a minimum 35 wpm. Requires good office skills and competence with basic office machines.
• Requires ability to handle multiple tasks without sacrificing attention to detail. Requires ability to work under pressure.
• Knowledge of medical terminology preferred. Requires ability to read and interpret physicians orders.
We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.
The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.
Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.
You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
