Biller Customer Service Rep
- Req ID: req5816
- City, State: Piscataway, NJ
- Department: Resource Services
- Job Type: Hybrid
- Job Schedule: Full-Time
- Salary Range: 17.75 - 24.73 USD
Biller Customer Service Rep
Resource Services
The Biller Customer Service Rep will:
Responsible for answering the Saint Peter's University Hospital phone line. Assist patients with billing questions as well as take patient payments. Take insurance phone calls that come in through the phone line and assist when possible or route to proper delegate in other departments within the system as well as other affiliated institutions. Some collection and accounts receivable work required.
Requirements:
• Bilingual (Spanish/English) required.
• One (1) or more years experience as a Medical Insurance Biller or related responsibilities. Hospital billing strongly preferred.
• Proficiency in Microsoft Office suite preferred.
• Strong interpersonal skills necessary to lead or assist others and work effectively with all Resource Services, Patient Accounts and other facility staff as well as other internally and externally related groups/vendors.
• Knowledge of Collection, A/R follow-up and billing. Knowledge of third-party payers, State and Federal Agencies (constantly changing) with regards to hospital billing and collection is helpful.
• Understanding of HIPAA guidelines.
We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.
The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.
Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.
You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
Resource Services
The Biller Customer Service Rep will:
Responsible for answering the Saint Peter's University Hospital phone line. Assist patients with billing questions as well as take patient payments. Take insurance phone calls that come in through the phone line and assist when possible or route to proper delegate in other departments within the system as well as other affiliated institutions. Some collection and accounts receivable work required.
Requirements:
• Bilingual (Spanish/English) required.
• One (1) or more years experience as a Medical Insurance Biller or related responsibilities. Hospital billing strongly preferred.
• Proficiency in Microsoft Office suite preferred.
• Strong interpersonal skills necessary to lead or assist others and work effectively with all Resource Services, Patient Accounts and other facility staff as well as other internally and externally related groups/vendors.
• Knowledge of Collection, A/R follow-up and billing. Knowledge of third-party payers, State and Federal Agencies (constantly changing) with regards to hospital billing and collection is helpful.
• Understanding of HIPAA guidelines.
We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.
The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.
Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.
You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
