Resource Advisor
- Req ID: req4612
- City, State: New Brunswick, NJ
- Department: Resource Services
- Job Type: On-Site
- Job Schedule: Full-Time
Resource Advisor
Resource Services
The Resource Advisor will:
Requirements:
Grade 113
Resource Services
The Resource Advisor will:
- Interview patients both inpatient and outpatient, to determine financial eligibility and screen for financial assistance.
- Counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs at the time of the interview.
- Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients.
- Diligently and efficiently navigates systems essential for financial screenings
Requirements:
- Experience in public contact work, that preferably involves interviewing. Healthcare billing experience preferred.
- Knowledge of Charity Care, NJ Medicaid Program, HIPAA, and EMTALA preferred.
- Must possess high level of interpersonal skills in order to perform accurate and effective interviews on patients and their families with regard to financial.
- Ability to remain calm and professional when interviewing, providing counseling, and advising patients and their families during periods of stress.
- Must possess a high level of analytical abilities necessary to assess patient needs, while following policies, rules and regulations not only for hospital but also for State and Federal Agencies.
- Bilingual (English/Spanish) strongly preferred.
- Must be flexible to cover other sites as needed.
Grade 113
