Bilingual Medical Receptionist Scheduler, Per Diem

Bilingual Medical Receptionist Scheduler, Per Diem
Infusion Room

The Bilingual Medical Receptionist Scheduler, Per Diem will:
  • Act as the initial contact for the unit's services.
  • Greet all patients and visitors in a courteous and professional manner and directs appropriately.
  • Make patients and family members feel comfortable while taking necessary information and/or directing them to the appropriate location.
  • Acquire all pertinent patient information and copies necessary material and hospital records.
  • Promptly notify appropriate personnel of patient arrival, when required.
  • Screen incoming calls, determines urgency, and routes to appropriate personnel or takes messages in accordance with established department procedure.
  • Respond to calls and patients/visitors by providing information based on knowledge of relevant departmental and Hospital policies and procedures.

  • Minimum of two (2) years office experience.
  • Highly-motivated, independent thinker and self-starter.
  • Enthusiastic team player.
  • Excellent organizational, planning and interpersonal skills.
  • Able to manage multiple projects.
  • Strong follow-up and communication skills.
  • Bilingual: Spanish/English, strongly preferred.
  • Requires attention to detail and computer accuracy as pertains to data entry and patient scheduling and competence on basic office machines.
  • Knowledge of medical terminology.
  • Good computer skills.
  • Word processing, office scheduling, familiar with Microsoft Office.

Grade 110